Privacy Policy

# Legal Documents for 3D Printing Business

## Privacy Policy

**Effective Date:** September 12, 2025

### Information We Collect

We collect information you provide directly to us, such as when you:

- Create an account or place an order

- Contact us for customer support

- Subscribe to our newsletter

- Upload 3D model files for printing

**Personal Information may include:**

- Name, email address, phone number

- Billing and shipping addresses

- Payment information (processed securely through our payment processor)

- 3D model files and project specifications

- Communication records

**Automatically Collected Information:**

- IP address, browser type, device information

- Website usage data through cookies and analytics

- Log files and technical data

### How We Use Your Information

We use collected information to:

- Process and fulfill your 3D printing orders

- Provide customer support and communicate about your orders

- Improve our services and website functionality

- Send promotional communications (with your consent)

- Comply with legal obligations

### Information Sharing

We do not sell or rent your personal information. We may share information with:

- Service providers who assist our operations (payment processors, shipping companies)

- Legal authorities when required by law

- Business partners with your explicit consent

### Data Security

We implement appropriate security measures to protect your information, including:

- Encrypted data transmission (SSL/TLS)

- Secure storage of customer files

- Regular security assessments

- Limited access to personal information

### Your 3D Model Files

- Files uploaded for printing are used solely to fulfill your order

- Files are securely stored during production and deleted after 365 days post-completion

- We do not share, sell, or use your designs for any other purpose

- You retain all intellectual property rights to your designs

### Your Rights

You have the right to:

- Access, update, or delete your personal information

- Opt-out of marketing communications

- Request copies of data we hold about you

- File complaints with relevant data protection authorities

### Contact Information

For privacy-related questions, contact us at:

- Email: starform3d@gmail.com

- Phone: 210-429-7747

-----

## Terms of Service

**Effective Date:** September 12, 2025

### Acceptance of Terms

By using our 3D printing services, you agree to these Terms of Service. If you disagree with any part, please do not use our services.

### Services Description

We provide custom 3D printing services, including:

- On-demand 3D printing from customer-provided files

- Design consultation and file preparation

- Various materials and finishing options

- Shipping and delivery services

### Customer Responsibilities

**File Requirements:**

- Provide files in acceptable formats (.STL, .OBJ, etc.)

- Ensure files are printable and meet our technical specifications

- Verify accuracy of dimensions and design requirements

**Legal Compliance:**

- You must own or have rights to print the submitted designs

- No copyrighted, trademarked, or illegal items

- No weapons, dangerous items, or inappropriate content

- Compliance with all applicable laws and regulations

### Intellectual Property

- You retain ownership of your original designs

- You grant us a limited license to print your files for order fulfillment

- We respect intellectual property rights and will investigate infringement claims

- Our processes, equipment specifications, and business methods remain our property

### Orders and Payment

**Order Process:**

- Orders are confirmed upon payment receipt

- Production begins after file approval and payment processing

- Estimated completion times are provided but not guaranteed

**Payment Terms:**

- Payment required before production begins

- Accepted payment methods: CashApp, Cash

- Prices subject to change without notice

- Additional fees may apply for rush orders or special requirements

### Quality and Returns

**Quality Assurance:**

- We inspect all printed items before shipping

- Items must meet our quality standards

- Photos provided for approval on complex or large orders

**Returns and Refunds:**

- Returns accepted for defective items or our errors

- Customer design errors are not eligible for refunds

- Return requests must be made within 3 days of delivery

- Custom items may not be returnable depending on nature

### Limitation of Liability

Our liability is limited to the cost of the printed item. We are not responsible for:

- Indirect, consequential, or incidental damages

- Business losses or lost profits

- Delays in shipping or delivery

- Items damaged after delivery

- Use of printed items beyond intended purpose

### Shipping and Delivery

- Shipping costs calculated at checkout

- Delivery timeframes are estimates

- Risk of loss transfers upon shipment

- International shipping subject to customs regulations

- Customer responsible for applicable taxes and duties

### Right to Refuse Service

We reserve the right to refuse service or cancel orders for non-discriminatory reasons, including but not limited to:

- Violation of these Terms of Service

- Requests for illegal, dangerous, or inappropriate items

- Technical impossibility or infeasibility of requested prints

- Insufficient payment or payment disputes

- Abusive or threatening behavior toward staff

- Requests that may damage our equipment or compromise safety

- Orders that conflict with our business policies or values

- Suspected fraudulent activity

We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected characteristics.

### Cancellation Policy

- Orders may be cancelled before production begins

- Cancellation fees may apply for prepared files or started production

- Rush orders may not be cancellable

- Refunds processed within 10 business days

### Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use constitutes acceptance of modified terms.

-----

## Cookie Policy

### What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

### Types of Cookies We Use

**Essential Cookies:**

- Required for website functionality

- Enable shopping cart and checkout processes

- Remember your login status

**Analytics Cookies:**

- Help us understand website usage

- Improve site performance and user experience

- Provide aggregate statistics (not personal identification)

**Marketing Cookies:**

- Deliver relevant advertisements

- Track effectiveness of marketing campaigns

- Remember your preferences for personalized content

### Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

-----

## Disclaimer

### General Disclaimer

Information on this website is provided “as is” without warranties of any kind. While we strive for accuracy, we make no guarantees about:

- Completeness or accuracy of information

- Suitability for particular purposes

- Absence of errors or interruptions

### 3D Printing Limitations

3D printing technology has inherent limitations:

- Dimensional tolerances may vary

- Surface finish depends on chosen materials and methods

- Structural integrity varies by design and material

- Colors may vary from digital representations

### Professional Advice

Our services are not a substitute for professional engineering, medical, or other specialized advice. Consult qualified professionals for critical applications.

### External Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms of service.

-----

## Contact Information

Starform 3D

- Website: starform3d.com

- Email: starform3d@gmail.com

- Phone: 210-429-7747

-----

To view extended privacy policy, see here: https://docs.google.com/document/d/110q-2iyR8qtat7HG2efRQ8LFkcLGRCXMlIg67Slp2MY/edit?usp=drivesdk